Privacy Policy

**Last Updated: December 2024**

OE & DR Pope Pty Ltd ("we," "our," "us") values your privacy. This Privacy Policy outlines how we collect, use,
disclose, and protect your personal information in compliance with the Australian Privacy Principles (APPs) under
the **Privacy Act 1988 (Cth)** and other applicable laws. By using our website (popes.com.au), you agree to
the terms of this policy.

1. Privacy Commitment

We respect the importance of your privacy and the personal information in our care. We are committed to
handling your personal information in accordance with the Australian Privacy Principles contained in the Privacy
Act 1988 (Cth). This policy also includes our Credit Reporting Policy, which complies with credit reporting
obligations under the Privacy Act and Credit Reporting Code.

2. Personal Information We Collect

We may collect the following types of information:
- **Personal Information:** Name, address, contact details (email, phone), financial details, and other identifiers.
- **Sensitive Information:** Only with your consent, such as health or biometric data, in compliance with legal
requirements.
- **Credit Information:** Credit history, repayment records, and related details when providing credit services.
- **Technical Information:** IP address, browser type, activity on our website, and cookies.
We collect this information directly from you or third parties authorized by you, during interactions or via
technology like cookies.

3. How We Use Personal Information

We use personal information for purposes including but not limited to:
- Providing goods and services.
- Responding to inquiries and managing customer relationships.
- Direct marketing of goods or services (with opt-out options).
- Recruitment and administrative processes.
- Legal compliance and credit reporting.
We will only use or disclose personal information for the purpose it was collected unless otherwise permitted by
law.

4. Disclosure of Information

Your personal information may be disclosed to:
- Contractors, agents, and service providers.
- Credit reporting bodies and financial institutions.
- Regulatory authorities as required by law.
- Overseas entities for storage or processing (e.g., USA), with safeguards in place.

5. Collection and Use of Sensitive Information

Sensitive information is collected only with your consent and used solely for purposes directly related to your
interaction with us, or as required by law.

6. Cookies and Tracking Technologies

We use cookies to enhance your website experience and analyze usage. You can disable cookies in your browser
settings. Visit our [Cookies Policy] (popes.com.au/cookies-policy) for more details.

7. Cross-Border Data Disclosure

Your personal information may be disclosed overseas for processing or storage. We take reasonable steps to
ensure any overseas recipients handle your information in compliance with the APPs.

8. Data Storage and Security

We store personal information securely in physical or electronic formats. We take reasonable steps to:
- Protect against unauthorized access, misuse, or disclosure.
- Ensure data is accurate and up-to-date.
- Destroy or de-identify personal information when no longer required, except where retention is mandated by law.

9. Accessing and Correcting Your Personal Information

You have the right to:
- Request access to your personal information.
- Correct inaccuracies or update outdated information.
Requests will be handled within a reasonable timeframe. If we refuse access, we will provide written reasons and
outline options for complaints.

10. Complaints and Queries

If you believe we have breached this policy or the APPs, you can:
- Contact our Privacy Officer with your complaint.
- If unresolved, lodge a complaint with the **Office of the Australian Information Commissioner (OAIC)** at
[oaic.gov.au].

11. Changes to This Policy

This policy may be updated periodically. Changes will be effective when published on our website. Please review
it regularly.

12. Contact Us

For privacy-related inquiries or complaints, contact us:
**Privacy Officer**
OE & DR Pope Pty Ltd
5 Boundary Road
North Melbourne, VIC 3051
Phone: + 61 (03) 9322 1444
Email: [email protected]